Shipping policy

SHIPPING POLICY

U.S. Local Warehouse — Only for US Items

Eastern United States – New Jersey Warehouse

Western United States – Los Angeles Warehouse

European Local Warehouse — Only for EU/UK Items

Czech Warehouse

Total Delivery Time = Processing Time + Shipping Time

Before shipping your order, Ancheer normally needs to prepare your products, do strict quality control tests, and carefully package the items. As such, the processing time is separate from the delivery time.

Processing Time

  • For electric bikes in stock at the US/EU warehouses, it normally takes 1–2 business days to process your order.
  • For e-bike batteries and e-bike front forks, it may take about 5–7 business days to process your order.

Shipping Time & Shipping Fee

United States (52 of 62 states):

  • E-bikes
  • Delivery time 3-7 business days: Free
  • E-bike batteries
  • Delivery time 15-25 business days: Free
  • Other
    • Delivery time 15-35 business days: Free

United States (10 of 62 states):

Alaska, American Samoa, Guam, Hawaii, Northern Mariana Islands, Puerto Rico, Virgin Islands, and APO/FPO addresses

  • E-bikes
  • Sorry, electric bicycles cannot be shipped here.
  • E-bike batteries
  • Sorry, E-bike batteries and motors cannot be shipped here.
  • Other
    • Delivery time 15-35 business days:  $40

Europe:

Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, France, Finland, Greece, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Sweden, Spain, Slovakia, Slovenia

  • E-bikes
    • Delivery time 3-7 business days: Free
  • Oversized e-bikes (ANCHEER 26 Inch Wheel 250W Commuting Electric Cruiser Bike with Removable 12.5Ah Battery EU Plug and ANCHEER 27.5 Inch Wheel 36V 250W Blue Spark Electric Mountain Bike with Removable 36V 10Ah Battery EU Plug):
    • Delivery time 3–7 business days: $55
  • E-bike batteries and motors
    • Delivery time 15–25 business days: Free
  • Other
    • Delivery time 15–35 business days: Free

United Kingdom

  • E-bikes
    • Delivery time 3–7 business days: Free

Unreachable Areas:

Ireland