Customer Reviews

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*J 2023-05-06

I deliberated between a 350Ww and a 500w bike. Based on my experience with this one, I am impressed with the 500w power, and I believe 350w may be more for individuals who psychologically need the assurance of having the most powerful option. Trust me, this bike is remarkably strong for most people.

Marj********ren 2023-05-06

This is an excellent and affordable e-bike. I weigh 230 pounds, and it effortlessly moves me around as if I'm lightweight.

Jac****** H. 2022-04-25

Shipping was super-fast and the bike was packaged well. It was very easy to self-assemble. I'm 5'7 and the fit was perfect so I can't imagine it fitting a rider much taller than 5'9". There's YouTube videos on how to set up the speedometer. The bike is easy to pedal and shift without power and having five pedal assist settings was fantastic. It has great power on hills. It cut my work commute time in half! I test rode bikes three times the price of this bike and this one performs as well as the others. I wouldn't recommend it for singletrack trail rides but this would do well on a gravel ride.

Bru*******hall 2023-05-06

The customer service is exceptional. Every time something goes slightly wrong, they go above and beyond to assist you. For example, my light had a missing pin, and they promptly sent out a replacement as soon as I requested it. Keep in mind that parts may ship from China, so there might be a bit of a wait. Overall, I love the bike, and I'm even considering buying another battery.

*P 2023-05-06

Everything is great! The bike arrived in excellent condition and was relatively easy to complete the assembly. It responds well to the throttle, and the Pedal Assist (PA) feature is fantastic!

Jul******yne 2023-05-04

I adore every aspect of this bike; it is incredibly comfortable. The battery lasts for at least three days, with each ride being around 45 minutes. Most importantly, their customer service is exceptional. I lost my battery key on the first day while heading home from the bike shop. Upon contacting them, they explained that it would take 30 days to receive a new pair. True to their word, I received a new set of battery keys within the promised 30 days.

M***o 2023-05-03

I genuinely appreciate this bike. I utilized it for transportation from Camp to an EXPO in Flagstaff. The bike is easy to assemble I added a seat post rack, cup holder, and phone holder. The bike operates smoothly and starts off with throttle only, without the need to start by pedaling. Charging takes about 4-5 hours, and the speed of 21 MPH on flat ground. The bike is well-builtOverall, it's likely the best value in e-bikes.

T***as 2021-08-16

Overall, I like the bike! It performs well and is extremely fun to ride. The bike performs well - very powerful and the battery life is great. I rode using PAS and throttle for 55 minutes - 20 miles (I weigh 220 lbs.) Average speed about 15 to 18 mph. Shipping came quicker than expected. My wife also enjoys riding the bike - she\'s a novice rider, but very enthusiastic about it now. The appearance is overall very attractive. Tires perform well.

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