For a spare part, we contacted customer service. They were friendly, very accommodating, and diligent. We weren't deterred by the longer delivery times from China, considering the overall compelling product. We would buy it again.
A highly commendable bike given its price. I don't have any significant complaints about it. The smaller width tires contribute to a quieter riding experience compared to most bikes.
I've owned this bike for a few weeks now and use it for my 30-mile round trip commute to work. Even after the ride, the battery still holds around 60%, which is impressive. Overall, I am completely satisfied with the bike.
This thing is awesome!! I use it for my commute to work, and it works great. I love how the throttle is designed like a motorcycle's instead of the lever type; it makes it easier for me as I am used to using motorcycles. The motor is impressively strong, allowing me to reach 20 mph with ease, and the Pedal Assist System is very responsive too.
Our daughter received one of these bikes as a gift and thoroughly enjoys it for commuting and leisure. She loves it so much that our son also got one. When we encountered a minor issue with one of the bikes, we contacted Ancheer for assistance and received a quick and highly helpful response. It's challenging to find a bike of this quality at such a reasonable price, especially with excellent customer service standing behind it.
Customer Reviews
For a spare part, we contacted customer service. They were friendly, very accommodating, and diligent. We weren't deterred by the longer delivery times from China, considering the overall compelling product. We would buy it again.
Appreciate the affordability and comfort, ideal for short-distance trips
I encountered a problem with the bike, but Ancheer's customer service team quickly solved it, thank you.
I'm extremely pleased with this e-bike and would highly recommend it to anyone in search of one. My daughter absolutely loves the bike!
A highly commendable bike given its price. I don't have any significant complaints about it. The smaller width tires contribute to a quieter riding experience compared to most bikes.
I've owned this bike for a few weeks now and use it for my 30-mile round trip commute to work. Even after the ride, the battery still holds around 60%, which is impressive. Overall, I am completely satisfied with the bike.
I am 78 years old, and this bike is perfect for me. It has a good speed, but it's not too fast.
Following a problem with the bike, the company exceeded expectations and addressed battery issues promptly,The customer service is exceptional.
This thing is awesome!! I use it for my commute to work, and it works great. I love how the throttle is designed like a motorcycle's instead of the lever type; it makes it easier for me as I am used to using motorcycles. The motor is impressively strong, allowing me to reach 20 mph with ease, and the Pedal Assist System is very responsive too.
Our daughter received one of these bikes as a gift and thoroughly enjoys it for commuting and leisure. She loves it so much that our son also got one. When we encountered a minor issue with one of the bikes, we contacted Ancheer for assistance and received a quick and highly helpful response. It's challenging to find a bike of this quality at such a reasonable price, especially with excellent customer service standing behind it.