I absolutely love this bike, it's so cool! However, I encountered a problem with charging the battery as the cable wouldn't fit into the charging port. Worried about the issue, I reached out to customer support, and they were incredibly responsive. the customer service representative, was kind, understanding, and efficient. After a brief explanation and a couple of photos, they confirmed an issue,the level of customer service was outstanding. Now, I'm looking forward to many more rides on this fantastic bike!
Suza*********ridge 2023-08-12
The bike is reliable and offers a good riding experience, with wear and tear expected on certain components over time. Regular maintenance is recommended for optimal performance.
Cynt********avis 2023-08-12
I purchased this bike for my 14-year-old son, and he's absolutely thrilled with it! Being 6ft 5in tall, finding a bike that fits him well is a challenge. We made some minor adjustments to the brakes, handlebars, and seat before he could start riding. The battery life has been excellent so far. He uses it to commute to and from school every day, covering a little over 15 miles round trip, and the battery still has plenty of charge. He enjoys the pedal assist but often lets the bike effortlessly carry him up hills.
Andr*********gham 2023-08-12
This is my first e-bike, and I'm highly impressed with its performance. I love every aspect of this bike. It accelerates quickly, reaches high speeds, and I've achieved a downhill speed of 26 mph so far. It's definitely worth the money. The only thing I wish for is a faster-charging battery, around 4-5 hours instead of the current 5-6 hours. Additionally, I've noticed that the charging box tends to get very hot after charging for 2 hours. Despite these points, I'm satisfied with everything else.
J***e 2023-08-12
Frequent rides on this bike have made it one of the best purchases I have ever made. Its sturdiness and excellent suspension make it ideal for both mountain biking and road cycling. The pedal assist is perfectly tuned, providing just the right amount of support. The long-lasting battery adds to the overall appeal, allowing for extended rides without worry. I wholeheartedly recommend this bike to everyone -- getting outside and cycling has never been more enjoyable!
Arth*********land 2023-08-13
Outstanding.
May******den 2023-08-12
On the positive side, It's an enjoyable bike. While you might achieve 20 to 40 miles, tackling the last uphill mile can be challenging. In conclusion... I still like it!
D***y 2023-08-12
The assembly process was straightforward, and although I've only had the bike for a little over a week and ridden around 10 miles, I'm quite pleased with it. As my first e-bike, it has left a positive impression, and I haven't encountered any problems thus far. The overall experience has been impressive.
Bi*****ong 2023-08-12
Purchased it for my son's birthday, and he adored it! The bike features front lights for nighttime visibility, we transformed the back rack into an extra seat, giving it a mini motorcycle appearance. He has ridden it on the beach, and it performs exceptionally well. It's truly the best!
Ra****ck 2023-08-12
The initial bike got lost, but I appreciate your team working with me to resolve the matter and successfully replace it. Thank you so much. I'm truly enjoying the bike, and it's making my life much easier.
Customer Reviews
I absolutely love this bike, it's so cool! However, I encountered a problem with charging the battery as the cable wouldn't fit into the charging port. Worried about the issue, I reached out to customer support, and they were incredibly responsive. the customer service representative, was kind, understanding, and efficient. After a brief explanation and a couple of photos, they confirmed an issue,the level of customer service was outstanding. Now, I'm looking forward to many more rides on this fantastic bike!
The bike is reliable and offers a good riding experience, with wear and tear expected on certain components over time. Regular maintenance is recommended for optimal performance.
I purchased this bike for my 14-year-old son, and he's absolutely thrilled with it! Being 6ft 5in tall, finding a bike that fits him well is a challenge. We made some minor adjustments to the brakes, handlebars, and seat before he could start riding. The battery life has been excellent so far. He uses it to commute to and from school every day, covering a little over 15 miles round trip, and the battery still has plenty of charge. He enjoys the pedal assist but often lets the bike effortlessly carry him up hills.
This is my first e-bike, and I'm highly impressed with its performance. I love every aspect of this bike. It accelerates quickly, reaches high speeds, and I've achieved a downhill speed of 26 mph so far. It's definitely worth the money. The only thing I wish for is a faster-charging battery, around 4-5 hours instead of the current 5-6 hours. Additionally, I've noticed that the charging box tends to get very hot after charging for 2 hours. Despite these points, I'm satisfied with everything else.
Frequent rides on this bike have made it one of the best purchases I have ever made. Its sturdiness and excellent suspension make it ideal for both mountain biking and road cycling. The pedal assist is perfectly tuned, providing just the right amount of support. The long-lasting battery adds to the overall appeal, allowing for extended rides without worry. I wholeheartedly recommend this bike to everyone -- getting outside and cycling has never been more enjoyable!
Outstanding.
On the positive side, It's an enjoyable bike. While you might achieve 20 to 40 miles, tackling the last uphill mile can be challenging. In conclusion... I still like it!
The assembly process was straightforward, and although I've only had the bike for a little over a week and ridden around 10 miles, I'm quite pleased with it. As my first e-bike, it has left a positive impression, and I haven't encountered any problems thus far. The overall experience has been impressive.
Purchased it for my son's birthday, and he adored it! The bike features front lights for nighttime visibility, we transformed the back rack into an extra seat, giving it a mini motorcycle appearance. He has ridden it on the beach, and it performs exceptionally well. It's truly the best!
The initial bike got lost, but I appreciate your team working with me to resolve the matter and successfully replace it. Thank you so much. I'm truly enjoying the bike, and it's making my life much easier.